FREQUENTLY ASKED QUESTIONS
Absolutely. FixAppt is offered to all businesses for free with all features included and with no limitations to the number of services, employees or events you can create.
Even if we do introduce paid plans in the future, your existing free account will always remain free.
For businesses that prefer a white label version for their branding and marketing needs, we offer an addon package that enables the use of your own custom domain name, and with all FixAppt branding removed.
This optional package can be purchased anytime from your account dashboard at US$99/year or US$9.90/mo and it comes with the following enhancements :
- Use of a custom domain/subdomain (eg. booking.yourcompany.com)
- Remove FixAppt footer credit
- Priority and extended support
- Sub-admin accounts (Manager role)
- Google Analytics integration
- Larger server resources to handle higher volumes of visitor traffic
- Extra media upload disk space at 1GB (instead of 250MB)
There are no limits to the number of services, events or employees that you can add. Grow without limitations with FixAppt.
Yes. Simply add only yourself as an employee. As your business expands, you can easily add more employees.
No, in fact, you can use your FixAppt booking site as your business website and save on web design, hosting and maintenance! Just be sure to write a good business introduction and create awesome service items with clear descriptions and appealing images.
If you already have an existing business website, simply add a "Book Appointment" (or similarly named) button or menu item that links to your FixAppt booking site! It's that easy.
As a guide, use "Services" for day-to-day activities that allow customers to choose their preferred day, time and location (if applicable). Use "Events" for one-off activities with pre-defined timing, duration and location.
We take your data security and privacy very seriously. Your data is housed in top-tier DigitalOcean servers (Singapore datacenter), with active security monitoring and backup. All communication is encrypted over SHA-256 Secure Socket Layer.
Under no circumstance would we ever sell your data or monetize them in any way.
If you are taking online payments:
FixAppt does not store or handle any of your customer's card details and transactions. All online payment transactions are processed by your own payment service provider account (Stripe or PayPal).